SHIPPING POLICY
1. Order Processing Time:
* All orders are processed within 2-3 business days.
* Orders placed on weekends or public holidays will be processed on the next working day.
* For custom-made items , processing may take 10-12 business days, depending on the design requirements.
2. Shipping Options & Charges:
A. Domestic Shipping (India):
* Standard Delivery:
* Free shipping on orders above ₹3000.
* Shipping will be charged for orders below ₹3000.
* Estimated delivery: 5-7 business days.
* Express Delivery:
* Available at an additional charges as per location.
* Estimated delivery: 2-3 business days (for metro cities).
B. International Shipping:
* Shipping charges are calculated based on destination, weight, and package dimensions at checkout.
* Estimated delivery: 7-15 business days.
C. Local Pickup:
* Customers in Jaipur can opt for free local pickup.
* After placing an order, select “Local Pickup” at checkout, and we will notify you when your order is ready for collection.
3. Estimated Delivery Time:
* Delivery times may vary due to unforeseen circumstances such as weather, courier delays, or customs clearance.
4. Tracking Your Order:
* A tracking number and courier details will be shared via email or SMS once your order is shipped.
* You can track your shipment on our website or the courier partner’s platform.
5. Custom Duties & Taxes:
* Domestic Orders: All prices include applicable taxes.
* International Orders: Import duties, taxes, or additional charges may apply, depending on your country’s regulations. These are the buyer’s responsibility.
6. Damaged, Lost, or Delayed Shipments:
* If your package is damaged during transit, email us at [Insert Email] with photos of the damaged product and packaging within 24 hours of delivery.
* For delayed or lost packages, contact us, and we will assist in resolving the issue with the courier.
7. Return to Sender Policy:
* If a package is returned due to incorrect or incomplete shipping details, the customer is responsible for the cost of re-shipping.
8. Express Shipping and Urgent Orders:
* If you require urgent delivery or custom expedited services, please contact us at [ 88241-34833 ] before placing your order.
9. Contact Us: For any questions related to shipping, you can reach out to us:
* Email: [Madhuveindia@gmail.com]
* Phone: [ 88241-34833 / 94626-89833 ]
* WhatsApp: [ 88241-34833 / 94626-89833 / 92167-68787 ]